Healthbase

What to avoid

Some of these reverse at the next window. Three do not.

Most coverage mistakes are recoverable. A few are not, and the difference is worth knowing before you act rather than after.

Permanent

Delaying Part B when your employer plan pays second

If your employer is below the size threshold, Medicare pays first whether or not you enrolled. Claims processed on the assumption Medicare already paid can leave you owing the difference, applied backwards over months. A Part B penalty can also attach and generally stays for as long as you have Part B.

Permanent

Letting a Medicare Supplement go and expecting to return

There is a period when you first become eligible during which a Supplement must be issued regardless of health. Outside it, an insurer may apply medical underwriting and may decline.

Permanent

Going without creditable drug coverage

A late-enrollment penalty can attach and generally persists. "Creditable" is the operative word — some employer and union coverage counts and some does not, and the plan must tell you which in an annual notice. Keep it.

Hard to reverse

Cancelling before the replacement is confirmed

Cancel first and you can create a gap no window will let you close. Enrolling in a replacement usually ends the old plan automatically; manual cancellation is rarely necessary and frequently harmful.

Hard to reverse

Missing a Special Enrollment Period

The clock generally runs from the qualifying event, not from when you noticed one existed. Miss it and you may wait until the next annual window with nothing in between.

Hard to reverse

Guessing high on a Marketplace income estimate

Advance credits are reconciled against actual income at tax time. It is arithmetic rather than a penalty, but it arrives more than a year later, long after anyone remembers the conversation.

Fixable

Choosing on monthly cost alone

The commonest mistake and the least damaging, because it usually corrects at the next window — unless it costs you a doctor mid-treatment, at which point it stops being fixable.

The full explanation of each →

Fraud

How to spot a scam call

People approaching Medicare eligibility are among the most heavily targeted groups in the country. The calls are professionally scripted, which is why they work. The tells are consistent:

  • Asking for your Medicare number, Social Security number or bank details
  • Urgency — "your coverage lapses today", "this offer ends at midnight"
  • Claiming to be from Medicare or "the Medicare office". Medicare does not cold-call to sell plans
  • Free braces, test kits or genetic screening offered unsolicited by telephone
  • Payment for a "new Medicare card". No such thing exists — cards are free and never sold

The rule that makes it simple: hang up and call back on a number you found yourself. Not the number they gave you, and not the caller ID, which is trivially faked. Any legitimate organisation is comfortable with this.

Report suspected fraud to1-800-MEDICARE, 24 hours a day, TTY 1-877-486-2048, or to yourSHIP counsellor. You do not need our permission and you do not need to tell us first.

More on recognising a scam call →

Not sure whether something you were told is right?

Telephone us and describe it. If it sounds legitimate we will say so, and if it does not we will tell you where to report it.

No obligation. We'll tell you if a free option through Medicare.gov or HealthCare.gov suits you better. Monday to Friday, 9:00am – 5:00pm ET.